Activator Tabs on Cup Broke at 2 years

748 Views 1 replies
Joined: 6/14/2016
Think you might consider making activator tabs on cups steel; nice safe means for activating blending but these three plastic tabs do take an enormous amount of stress with the push & turn activating sequence, going 8 OZ until I receive new replacement 16 OZ tall cup ordered today for $14. Suppose I should be happy it lasted as long as it did.
Hi, we are very sorry to hear about your experience. You can try using a wet sponge or towel with warm water and mild soap to clean the activators and clear any debris or dried vegetable/fruit juice from gumming up the activators. The drainage hole will safely direct any excess liquid down through the motor out of the bottom. Press down on the activators individually to loosen, after cleaning. Dry completely when finished. Never submerge the motor, and unplug the unit before starting. See further cleaning and usage instructions in your User Guide. This will make it easier for you to lock the cup in to the power base.