Hi. I just received the nutribullet - it came with 3 cups - 1 "tall" cup which is shorter than one of the "short" cups with handled comfort lip ring. The tall cup (or the cup without a handle) seems short???
Also, I can only twist on the cup that does not have handles? Due to the handles there are no grooves? Can someone please explain?
Thanks so much
Hi, The tall cup should be taller than the short cups. The handled comfort lip ring will twist off, and then you can put your blade on. Please contact Customer Service at 855-346-8874 so that they can assist you in getting started.
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