Leaking - What am I Doing Wrong?

1055 Views 5 replies
Michael S.
Joined: 12/25/2014
I received a Nutribullet 900 series for Christmas 2014. I've used it twice (with the largest cup) and both times it leaked. I'm worried I may break the cup or blade unit if I try to tighten it even more. It's making a terrible mess inside the unit, which is difficult to clean thoroughly. I'm using your basic recipes and careful to stay below the max line. What am I doing wrong? Thanks for your help.
Mine is leaking also. I never have this problem with the Nutribullet 600 what gives?
Hi, We are sorry to hear this! Please contact Customer Service at 855-346-8874 for assistance.
Mine leaked the first time I used it because I overloaded it with product. I have since experimented and while I pack fruit and veggies right to the top, I only put liquid in no more than half way up the jar. Haven't had a problem since. Usually the cause for leaking is because there is no room for fruit and veggies to spin and extract. If you are filling with water up to the line on the jar then don't put any product higher than the line also.
Mine leaked once but I discovered I had not actually tightened the cover enough. It was hard to open after extracting but worth it.
I just received my NutriBullet 900 last week and have made two smoothies. Both of them have leaked and made a horrible mess of the kitchen. I have small hands so tightening the lid is a challenge to begin with and removing the lid is even more so. I think I would really love using this if it didn't get more smoothie on my cabinets than in my cup... Any suggestions on how to stop the leaking? I check to make sure the lid is on completely and evenly before I turn it upside down, it isn't past the max line, and there is plenty of room in the cup for things to move around as needed.