Online Shop

1014 Views 1 replies
mary m.
Joined: 11/27/2014
I let my tall cup get fouled, white mold. Forget I am not washing it in bleach no way no how. I don't have a dishwasher so I can't sterilize it. I am trying to by a new cup, but the stupid online store loses my order as soon as I have placed it. I have already sent an email to customer support. It is 10:15pm PST, in order for my to talk to a real person I have to call between 8am and 5pm EST. I work from 8am to 4pm at a mental health rehabilitation center so for me to be on my cell phone at work is not really a possibility, so I am really FREAKING ANNOYED to have to call at 6am while I trying to get ready for work. Fix the online shop or add some hours for customer service.
Hello sodapup, we are sorry you are having difficulty placing your order, Customer Service hours are actually 6am- 5pm PACIFIC time and they are available 7 days a week to assist you. Please call them to check on your order and/or order: 855 346-8874.