Appears broken - what now

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Barbara R.
Joined: 7/14/2014

I have only owned my 900 watt Nutribullet for less than a week.  Came home from work looking forward to making a Nutriblast and...NOTHING....  I cannot get the motor to turn on.  I switched blades, made sure there is nothing stuck in the base unit and yes, it's plugged in.  Now what?

As a follow-up - I called Customer Service and had to wait about 30 minutes on hold but they are sending me a new base unit. Yay!