can't remove lip ring from cup.

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donna c.
Joined: 2/26/2014

I put the lip ring on the colossal cup and now can't get it off. My husband even tried to loosen it and could not get it to turn. I think some seeds from berries may have gotten stuck in the grooves. Any suggestions on how to remove the ring without damaging the cup? 

I read that we are not suppose to remove the ring/gasket from the appliance. However, mine stuck to the cup last time I used it and when I unscrewed it the gasket bit was detached from the base. What should I do?