"Improved Design" Replacement Blade on eBay

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Jen D.
Joined: 5/12/2014

Hello!  I've had my Nutribullet for a little over a year, and am about to replace the blade for the second time (juices are getting too pulpy and it's getting really loud). I saw on eBay a posting for a replacement blade that is described as having "improved design" and that looks like it's made from a different material than the blades that I have, and that is selling for $35.

Do you know anything about this blade? I really don't want to have to keep replacing my blades twice a year, so would consider buying this new blade if it will last longer.

Thanks!

Hi, We are unaware of thisHi, We are unaware of this blade and we do not market our products on eBay, which is a buyer beware marketplace. We have made many improvements to our blade design over the past 6 months to improve the quality of the blade. Be aware, however, over time blades will become more dull with use in the same fashion as a knife does, given the tough job of emulsifying tough vegetables, fruits and stems and will require periodic replacement to ensure best performance. We cannot advise you that the item that you are referring to on eBay is an authentic NutriBullet Blade since we do not authorize anyone to sell our products on sites other than our own websites, Customer Service Center or our authorized major retailers such as Bed, Bath and Beyond; Walmart, Kohl's and, Canadian Tire, amongst others. Parts sold by unauthorized marketplace sellers are sold on a buyer beware basis should not be assumed to be authentic NutriBullet parts. As such, use of such items are considered an unauthorized modification to the product as defined under our warranty. Therefore, under the terms of our warranty use of such blades would void your warranty as an unauthorized modification. Please refer to paragraph 2 of our warranty. https://www.nutribullet.com/warranty.html. “This warranty is void if the product has been subject to accident, misuse, abuse, improper maintenance or repair, or unauthorized modification”.
1. "I've had my Nutribullet for a little over a year" 2. "Therefore, under the terms of our warranty use of such blades would void your warranty as an unauthorized modification" 3. "we warrant the NutriBullet to be free of defects for one full year" There is no warranty unless the OP bought the extended option. I'd say go for the new blades, pay with paypal and if not satisfied file a dispute. It's a buyers market using paypal.
My blade started to leak and makes odd noises so I went to register my Nutribullet but since I don't have the receipt (who keeps receipts very long?) I haven't bothered to pursue a warranted replacement. I obtained a spare from a relative that bought two for one (spare motor is on the shelf but older motor works fine) and it is a blade design that does not have the removable rubber gasket. So far it works very nicely even when I tease the capacity of the max line.
I purchased my nutribullet in April and have noticed that the juices already seem to be getting more pulpy and the motor seems to be struggling. I understand that the recommendation is to replace the blade about every 6 months, even though it is advertised to never dull. I am concerned about the motor sounding funky and strained already. I am careful not to fill above the max fill line and do not use a lot of tough veggies like carrots. What should I do?
Hi, We are sorry to hearHi, We are sorry to hear about this. Please contact Customer Service at 855-346-8874. They are open seven days a week from 9:00 A.M. to 8:00 P.M. EST. Please have your NutriBullet with you when you call.