I have the same problem. I fill it up to the max line and it still comes out chunky. Not using frozen and simple ingredients. Apples,blueberries, spinach, carrots, etc.
Next time, try either not filling it so high or you can blend it, take a couple sips, cap it back and Blast again - this usually allows more room for it to spin and emulsify the chunky parts. Also, be mindful of the ingredients - some make it thicker (but it shouldn't be chunky).
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