Thorough Cleaning of Nutribullet

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Bob C.
Joined: 7/29/2013

I have had my Nutribullet for over a month and love it. I use it twice a day. I have the new blade style with the gray gasket on the extractor blade. I have found that it is necessary to remove that gasket every week or so, and clean it with soapy water, rinse it, and replace it back on the extractor blade assembly. If you remove it , you will see that there is a buildup of material from the blasts, that are around the gasket. It cleans off very easily and only takes a few seconds. There is a small notch in the plastic that holds the gasket in place, and using a fingernail or the handle of a spoon, will pop the gasket right out. I am not sure if the gasket that is used in the older extractor blade, whicch I believe is black, is removable, so this onlyh applies to the gray one. 

 

Can anyone from Nutribullet please comment on this? I don't notice anything like what Bob is mentioning, including buildup. I wipe with soapy water and a cleanr clth every time immediately after use. I see nowhere on the blade where anything can get inside or underneath. Wouldn't taking the gasket out be a bad idea? Also, is the extractor blade dishwasher safe?
Every time I have taken the gasket out (the gray one), I have found brown crud on it. Incidentally, I wash the extractor blade immediately after I make a blast, each and every time with hot soapy water. It clearly states in the owners manual not to put the extractor blade in the dishwasher.
Doesn't that void the warranty- taking the blade apart like that? I have seen references to the blade being dishwasher safe, although I did notice in the book that it says not to. i can ask the question, and do so. i just can't see how and why the gasket should be removed like that. It seems very weird to me that you are having this issue, so i would love to hear from someone who is an "insider" on this. thanks!
If you have a Nutribullet with the "gray" gasket, there is a notch right near the gasket, where you can easily ( I said easily) lift the gasket out for cleaning. You are not taking the blade apart, just lifting the gasket out to clean the gunk off it. It very Clearly States in the Owners Manual on Page 4, under CLEANING SAFEGUARDS which is highlighted with a Red Box... 'First sentence >>>>>>> DO NOT PUT THE BLADES IN THE DISHWASHER, simply hand wash with soapy water. Here is a picture of the gasket that I took out for cleaning. It fits in the channel around the blade. I already cleaned it this morning, so you can't see the gunk on it that I washed off. http://i5.photobucket.com/albums/y152/Bobsk8/Nutribullet/2013-09-09151802.jpg
It kind of looks to me like you damaged it by taking that thing out. Can we get a reply from the company on this?
Ericws wrote: It kind of looks to me like you damaged it by taking that thing out. Can we get a reply from the company on this?
Hey think what you want, enjoy your drinks with the crud in them..;...
I don't have any crud in my drinks. I have messaged the Nutribullet support team. i think someone who knows what they are talking about needs to respond. You have no idea what you are talking about. Neither do I. let's get some guidance! Cheers.
Ericws wrote: I don't have any crud in my drinks. I have messaged the Nutribullet support team. i think someone who knows what they are talking about needs to respond. You have no idea what you are talking about. Neither do I. let's get some guidance! Cheers.
I know what I am talking about, and you are afraid to actually look at that gasket and see the crud. So don't put me down, you are acting like a little kid.
Whatever- I am trying to help out. I see no gunk on my gasket. If you do, and want to play around with your gasket, more power to you. I know I am cleaning my extractor blade correctly, and appreciate your reminding me that it is not dishwasher safe.
Ericws wrote: Whatever- I am trying to help out. I see no gunk on my gasket. If you do, and want to play around with your gasket, more power to you. I know I am cleaning my extractor blade correctly, and appreciate your reminding me that it is not dishwasher safe.
http://www.nutriliving.com/forums/topics/cleaning-under-gasket
My blade assembly is gray, but my removable gasket is white, and it definitely needs to be removed and cleaned. I guess I would abstain from using the word "crud" if only because I haven't allowed it to build up. But, dudes, you do need to clean that sucker--a bout with food poisoning sourced from your NutriBullet would be an ironic shame!
BobbieAnne wrote: My blade assembly is gray, but my removable gasket is white, and it definitely needs to be removed and cleaned. I guess I would abstain from using the word "crud" if only because I haven't allowed it to build up. But, dudes, you do need to clean that sucker--a bout with food poisoning sourced from your NutriBullet would be an ironic shame!
I was thinking after I took the picture yesterday that the actual color of the seal is more of a transparent white color rather than gray. It shows up quite well in the photo I posted. My mistake.
I looked at mine- the gasket is gray, and there is nowhere that i can easily "lift' it up. It does not look like your assembly in your photo. I guess that is where I differ from you- apparently I have a different version? Not black though.....
PS- I have been using mine on a nearly daily basis since May. No raunchy smell, no sediment, no issues. Apparently I am cleaner than you are?! LOL.
BobbieAnne- I clean my extractor blade very well after each use. What do you put in your blasts that would give you food poisoning? I wish a nutribullet employee would chime in, but I guess they are too busy. Like I said, mine has no aspect that makes the gasket look removable. It looks totally sealed- if I were to pry it off, I would break the whole thing.
Ericws wrote: BobbieAnne- I clean my extractor blade very well after each use. What do you put in your blasts that would give you food poisoning? I wish a nutribullet employee would chime in, but I guess they are too busy. Like I said, mine has no aspect that makes the gasket look removable. It looks totally sealed- if I were to pry it off, I would break the whole thing.
Old decaying food causes food poisoning. God, you are a trip.
I have no old, decaying food in my extractor blade. Like I said, Mr. Expert, I must be cleaner than you are. LOL! You seem to have appointed yourself an expert. Not sure why you have such credentials, and why you insult me for commenting on whether you are right or not.
Bob- I know I seem to have gotten under your skin for some reason, so apologies on my part if I have. Not intended. i am just talking, as you are. I would caution though on this advice- if I have no notch on my blade, and there is nothing to be removed, obviously either we have different blade setups or something is awry. And I don't have any buildup, nor do I have a bad smell on my blade, despite being used a minimum of 5 times per week since May.....
Ericws wrote: Bob- I know I seem to have gotten under your skin for some reason, so apologies on my part if I have. Not intended. i am just talking, as you are. I would caution though on this advice- if I have no notch on my blade, and there is nothing to be removed, obviously either we have different blade setups or something is awry. And I don't have any buildup, nor do I have a bad smell on my blade, despite being used a minimum of 5 times per week since May.....
Here is what I think, the blade assembly that has the notch, has a removable gasket and this is the one they are currently selling with the Nutribullet. That is why when I posted my first post on this topic, I made note of the "small notch" that allows the gasket to be easily popped out. If you don't see that notch, I suspect that there is a possibility that your gasket is not removable. I am assuming that the notch was included on the newer blades, so that the customer could remove and clean the gasket. This is not spelled out in the instructions, and I think that is a something that should be included in the owners manual. Allowing that material to accumulate on the gasket, is not the healthiest thing in the world, in my opinion. What made me aware of this issue, is someone else posting on the other thread that I put a link to, that they had a blade assembly that started to get a bad odor. They found that it was coming from under the gasket, and when they called customer service, they sent the person a new blade assembly. ( You can read the other thread if you want). It seems like Nutribullet doesn't want to weigh in on this issue, which is bothersome to me, because this affects people's health. I just ordered my daughter a Nutribullet for her birthday, and I am going to show her, when she gets it, how to remove and clean this gasket..
I do agree that it does seem that Nutribullet is unwilling to weigh in on this issue, and that the instructions should be very clear. Hopefully they figure it out and provide proper guidance.
DO NOT REMOVE THE GASKET. YouDO NOT REMOVE THE GASKET. You should be gently washing the blade holder with warm soapy water after each use. If need be, use a soft dish brush to dislodge any food debris which may have accumulated during use. Cleaning it properly will minimize problems with food particles from accumulating up under them. If you wish, you may also use a dilute solution of vinegar and water or lemon and water to additionally disinfect it and prevent any buildup.
CB wrote: DO NOT REMOVE THE GASKET. You should be gently washing the blade holder with warm soapy water after each use. If need be, use a soft dish brush to dislodge any food debris which may have accumulated during use. Cleaning it properly will minimize problems with food particles from accumulating up under them. If you wish, you may also use a dilute solution of vinegar and water or lemon and water to additionally disinfect it and prevent any buildup.
I followed your suggestions, and there is still a buildup of debris from previous blasts that get between the seal and the channel that it sits in. You can see this yourself by popping the seal out. If you would like me to post a picture of it, when it builds up again, I could be glad to.
CB wrote: DO NOT REMOVE THE GASKET. You should be gently washing the blade holder with warm soapy water after each use. If need be, use a soft dish brush to dislodge any food debris which may have accumulated during use. Cleaning it properly will minimize problems with food particles from accumulating up under them. If you wish, you may also use a dilute solution of vinegar and water or lemon and water to additionally disinfect it and prevent any buildup.
Thank you for the "official" answer to this question. I have been adhering to this advice since day one, and will continue to do so. I have had no issues or problems.
Ericws wrote: [quote=CB]DO NOT REMOVE THE GASKET. You should be gently washing the blade holder with warm soapy water after each use. If need be, use a soft dish brush to dislodge any food debris which may have accumulated during use. Cleaning it properly will minimize problems with food particles from accumulating up under them. If you wish, you may also use a dilute solution of vinegar and water or lemon and water to additionally disinfect it and prevent any buildup.
Thank you for the "official" answer to this question. I have been adhering to this advice since day one, and will continue to do so. I have had no issues or problems.[/quote] Guess if I have any guests for dinner and they happen to mention seeing food particles stuck to their dishes and glass and silver ware, I will tell them not to worry, cause it was all soaked in vinegar ;)
I never have food particles of any kind stuck to my extractor blade element, or to any plates/utensils. I guess I clean my items properly! ;-)
Ericws wrote: I never have food particles of any kind stuck to my extractor blade element, or to any plates/utensils. I guess I clean my items properly! ;-)
You just never looked at the inside of your gasket. Ignorance is bliss, I suppose.
You just cannot admit that you may be wrong or that others have a different experience than you, can you?! Who is acting like a child now? The Nutribullet customer support people said to NOT remove the gasket. I have no food particles left after I clean the extractor blade as per their instructions, and there is no foul smell. My guess is that you broke your blade's seals when you removed the gasket. Now because the seal is broken, you are having this problem. You do what you want, I'll follow the Nutribullet expert advice. I have no cleanliness issues.
Captainbob wrote: You just never looked at the inside of your gasket. Ignorance is bliss, I suppose.
Captainbob and Ericws. Our team has answered both of your questions directly. If you would like to continue this conversation together can you please take it outside of this forum? Lets keep our forums positive and continue to be encouraging of others making healthy changes, that is ultimately why we are here. Thank you both very much.
SarahLefkowitzRD wrote: Captainbob and Ericws. Our team has answered both of your questions directly. If you would like to continue this conversation together can you please take it outside of this forum? Lets keep our forums positive and continue to be encouraging of others making healthy changes, that is ultimately why we are here. Thank you both very much.
Your "team" has not answered the question that was posted by not only me but one other poster, in the thread that I linked to. There is food residue collecting under the gasket, which I posted a photo of. This is the gasket that is on the blade assembly that has the 1/2 inch notch along the perimeter of it, so it can easily be removed. I have this gasket on all three of the blade assemblies on the 1 month old Nutribullet that I have, two on the extractor blade, and one on the other type blade. My question to you is, are you telling us that even though this gasket comes out very easily and is reinserted very easily, and collects food particles around it's perimeter between the gasket and the channel that it sits in , that remain there no matter how vigorously one washes and scrubs that part of the gasket that is accessible, that we should not remove it and clean underneath it? Are you stating that it is Nutribullet's claim that it is healthy to have particles of food on something that is coming in contact with food that we are going to ingest, that may have been present there for many days or weeks, and some vinegar applied to it will totally solve that issue? My second question to you is, if the gasket is easily removable by anyone, and reinserted with no problems, why are we told that it should not be removed? I would like an explanation for this prohibition. If you disagree with any statements that I have made so far, kindly give me an in depth explanation of where I am wrong, or give me the name of someone in upper management at Nutribullet, and I will be be glad to contact them and discuss this issue in depth. By the way, I sent your team member who posted the prohibition about not removing the seal a couple of days ago, a private message regarding this issue, and she has yet to reply to it.
Sometimes it's hard to clean under the blade thoroughly, so I use a Qtip to scrape what little residue might still be on it if the water and soap didn't get it out. I only do this just to make sure and so far it has worked. I tested it after it's clean with a dry Qtip and waaa laaaa no residue left! FYI: sometimes it depends what we put in regardless what types of fruits, veggies, powder, seeds, nuts and the thickness of the smoothie will leave some residue after cleaning.
CaptainBob you are correct in that debris collects under the gray rubber gasket. Ericws, either you don't have the newer type of blade assembly (extractor blade) or you don't realize that their is a gray rubber gasket present. With the newer type, it doesn't matter how immediate you clean it with a brush and soapy water, debris will still collect under the gasket and the method of vinegar soak to clean this without removing the gasket does not work. This is a poor design and Nutribullet is making excuses for it with poor cleaning advice. In the manual under "Cleaning Safeguards" it specifically states not to remove the rubber gasket as it could damage the blade assembly configuration and cause leakage. A poor design as this gasket clearly needs to be removed on a regular basis and cleaned just like the rest of the unit that has contact with food.
Lorik wrote: CaptainBob you are correct in that debris collects under the gray rubber gasket. Ericws, either you don't have the newer type of blade assembly (extractor blade) or you don't realize that their is a gray rubber gasket present. With the newer type, it doesn't matter how immediate you clean it with a brush and soapy water, debris will still collect under the gasket and the method of vinegar soak to clean this without removing the gasket does not work. This is a poor design and Nutribullet is making excuses for it with poor cleaning advice. In the manual under "Cleaning Safeguards" it specifically states not to remove the rubber gasket as it could damage the blade assembly configuration and cause leakage. A poor design as this gasket clearly needs to be removed on a regular basis and cleaned just like the rest of the unit that has contact with food.
By the way, I have BOTH types--blade assembly WITH notch and blade assembly without. The one without does not come out unless I make a blast with apple cider vinegar. When it does, I clean it thoroughly and then replace it, pushing it back into place in its channel. I just wish the company would address this beyond claiming it doesn't happen.
I have a 2 year old Nutribullet that still works perfectly and is used daily. After the first few months I too noticed the gunk under the gasket. Disgusting. So I take it out weekly and clean it but it has gotten really bad looking. I just found out Amazon carries gaskets for these (not by Nutribullet). I ordered them (3/$12) and they just arrived and fit great. Just thought you guys might like to know. Also, I use protein powder in our morning drinks and get a coating on the blades that has to be scrubbed off with steel wool. Anyone have any ideas how to remove this otherwise?
PS: the coating is kind of a white or dull dried on film in spite of cleaning. I am assuming it is from the protein power. I will try the vinegar - hadn't heard this before. Also, I would like to mention my husband had jaw surgery a year ago and was on a liquid diet for 2 weeks - Hello, nutribullet! I made or bought deli soups, added extra veggies and protein powder and ran it through the bullet. Perfect and very nutritious. A life saver for us.
Are the gaskets in the blade base FDA approved material? Tittle 21 CFR , for use with milk or edible oils? When I put plain water in jar and then put on machine, there are all kinds of black particles on the the bottom after spinning. Obviously my family has been been digesting these particles. If they are from some unknown Chinese manufacturer with high carbon content which is carciogenic in nature I have a probelm with that. The material must be certified that it meets the CFR regulations. Are they
I have to say the poster ERIC S. is not very intelligent. All gaskets on these kinds of things have food that gets behind the gasket. Regardless of what Nutriliving says officially there is moldy food rotting behind the gasket. I am beyond disappointed by Nutriliving for encouraging people to not remove their gaskets 1x a week to prevent mold and rot from occurring in their product. I am disappointed in Nutriliving for not finding a way to make the gasket easy to remove. The only reason they don't want us to remove them is because then they would loose a lot of money due to people breaking things. ERIC S if he ever grows a pair and looks behind his gasket will probably puke in his mouth after he personally sees what has been growing behind his gasket and contaminating his blasts but then again I guess by not growing a pair to investigate and find out on his own then he is getting exactly what he deserves... a blast full of rotting scum. Yummy!!!
Here's what the gunk under discussion looks like at about one month of use. I've also shown the object I use to pull it out. I slip a knife that has no sharp edges under the gasket from the inner part of the ring and it pops right out. https://mail.google.com/mail/u/0/?ui=2&ik=87fc6a0b27&view=att&th=15efe546c04a71f7&attid=0.1&disp=safe&zw