Updating product serial #

832 Views 3 replies
m jean s.
Joined: 10/04/2013

due to a fire in our home, I juat replaced our nutribullet and when I went out and registered it the folling came up stating (Sorry, we could not create your NutriLiving.com account at this time.  Please visit the website NutriLiving.com and t ry to register your membership there.  We apologize for the inconvenience.)....I realize now I already have an account back before the fire in March and could not create with the e-mail used for my warranty.  Is there away I can change the serial number on my product, or should I just create another accouont with a different e-mail.  I would like to make certain and receive my 6 months free account with my new purchase.

 

Hi Marjean1, Unfortunately,Hi Marjean1, Unfortunately, we can't change the barcode number for the account you currently have. You can register your new barcode number with another email address. If you want to keep the current account you have, please let us know, and we can provide your login information via email.
I bought a nutribullet pro on June 24. But the receipt was lost in my mail. But I do have a copy of the receipt in photoshop(I always keep copies of receipts. They want me to call them with the email, but the email is not there. It is getting harder and harder to push the cup down on the machine and I wonder how long the pro will last. I am wondering if there is a warranty on it. Maybe it would have been better to buy it in the store or on amazon where they would keep a copy of the receipt. how can I find out if it can be fixed and get in touch with the nutribullet people to prove I bought it from them on line and have my account updated with them?
candygirl wrote: I bought a nutribullet pro on June 24. But the receipt was lost in my mail. But I do have a copy of the receipt in photoshop(I always keep copies of receipts. They want me to call them with the email, but the email is not there. It is getting harder and harder to push the cup down on the machine and I wonder how long the pro will last. I am wondering if there is a warranty on it. Maybe it would have been better to buy it in the store or on amazon where they would keep a copy of the receipt. how can I find out if it can be fixed and get in touch with the nutribullet people to prove I bought it from them on line and have my account updated with them?
Please give Customer Service a call at 1-855-346-8874 to help troubleshoot. Thanks :)